At Elvy & Yuki Spring Roll Food Trading, we pride ourselves on providing our customers with high-quality fresh cooked foods. We value your satisfaction and strive to ensure that every meal meets your expectations. However, due to the perishable nature of our products, we have established the following refund policy:
No Refund Policy
- Final Sale
All sales are final. Once a food item is purchased, we do not offer refunds or exchanges. This policy is in place to maintain the quality and safety of our fresh cooked foods.
- Quality Assurance
We take great care in preparing and packaging our food. If you have any concerns about the quality of your order, please contact us immediately. We are committed to addressing any issues that may arise and want to ensure that you have a positive experience with our products.
- Incorrect Orders
In the event that you receive an incorrect order, please notify us within 24 hours of your purchase. We will review your situation and may offer a replacement or credit towards your next purchase at our discretion.
- Customer Feedback
We appreciate and encourage customer feedback. If you have suggestions or comments regarding our products or service, please feel free to reach out. Your input is invaluable in helping us improve our offerings.
- Contact Information
For any inquiries regarding your order or our refund policy, please contact us at [insert contact info]. Our team is here to assist you and ensure that you have a satisfactory experience with Elvy & Yuki Spring Roll Food Trading.
Thank you for your understanding and support. We appreciate your business and look forward to serving you delicious meals!