Storefront
Engraving on a watch. Allergies for a meal. Date for a delivery. Patient name for a pharmacy order. Add a custom field to any product, set its label, mark it required if needed — the answer comes through with the order.
Add fields to individual products: text, long text, dropdown, date, file upload. Mark them required or optional. The customer fills them in when they add the product to cart. Their answers show up in the order detail in your dashboard, on the kitchen ticket, and in any printed receipt.
Made-to-order businesses where each order has different requirements. Cake studios (recipient name, age, message). Florists (card message, occasion). Engravers and personalisation merchants. Pharmacies (patient name and date of birth). Tutors and consultants (preferred date and topic). Any service that needs more than just "what" the customer is buying.
Use custom fields the moment your WhatsApp messages start asking the same question every time. If you find yourself replying "what name should I put on the cake?" three times a day, that question belongs on the product page as a required field.
Yes — fields are per-product. A custom-cake product asks for recipient name; a generic cupcake doesn't.
Yes — file upload fields support images and PDFs. Useful for personalisation merchants.
Yes — kitchen tickets and printed receipts show field answers so the team knows what to prepare.
Basic conditional logic (show field X if dropdown Y = "yes") is supported. More complex flows can be built using Custom Pages with embedded forms.
Yes — order search includes custom field values. Useful for "find all orders with allergy notes" or "find orders for John's Birthday".
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