Industries · Food & beverage
Customers pre-order tomorrow's sourdough on Friday night. A birthday cake order with the message "Happy 30th, Sarah" comes in ready-to-bake — name spelled correctly, pickup time confirmed, payment cleared. WhatsMenu runs the order-taking side of a bakery so you can focus on the bake.
Five frictions every bakery hits — and what they cost when handled by paper.
"Happy birthday Aiko" gets misspelled. The flower colour is mauve, not pink. The customer wanted gluten-free; you didn't catch it. Without structured fields, every cake order is a back-and-forth chat that takes hours and still risks getting wrong.
You make 24 sourdough loaves Friday morning. By 10am they're gone. Customers walk in at 11am expecting one based on your Instagram from yesterday. They leave annoyed.
Three customers all want pickup at 5pm Friday. You can't batch-bake 30 cakes for one slot. But the orders all arrived as text messages with no structure — you had to read each one and reply manually.
Christmas hampers, hari raya boxes, valentine's gift sets — multiple items wrapped together at a fixed price. Each requires a setup; running them through individual SKUs is messy.
Nut-free, gluten-free, eggless, vegan — customers ask before ordering. Without structured allergen flags, your team is replying to messages all day with the same questions.
Each friction maps to a feature.
Add fields per cake: recipient name, occasion, message text, flower colour, dietary needs, pickup date and time. Customer fills them at checkout. Order arrives structured — no more "what did they say in the chat?"
Learn more →Cap sourdough at 24 per Friday. Cap birthday cakes at 5 per weekend. Once the cap hits, the storefront shows "fully booked." No more disappointing walk-ins at 11am.
Learn more →Pickup slots: 10am, noon, 3pm, 5pm. Cap each at how many cakes you can hand out in 15 minutes. Customers self-select. No more "everyone at 5pm" chaos.
Learn more →Christmas hamper = 1 stollen + 1 spiced loaf + 1 jar of jam = RM 120. Set the bundle once; customers pick "Christmas hamper" as a single line item. Inventory tracks per-component.
Learn more →Add an "allergens" field to each item showing nuts/gluten/eggs/dairy. Customers see it before they order. No more allergen questions filling your inbox.
Learn more →Tuesday a customer pre-orders a Friday birthday cake — fills in recipient name, message ("Happy 30th, Sarah"), flower colour (cream), pickup at 5pm Friday. The order arrives in the dashboard with everything structured; no clarifying chat needed. Wednesday the Christmas hampers go live (scheduled availability — they show Nov 15 onward); 18 hampers sell that night. Thursday afternoon the daily-limit cap on Friday sourdough hits 24 — orders auto-stop, no overpromising. Friday morning the kitchen prints the day's orders by pickup slot — 10am, noon, 3pm, 5pm — each cake with its own structured detail card. Sarah's 30th birthday cake comes out perfect because nobody had to interpret a chat message.
Yes. Custom Item Fields lets you define per-cake fields: recipient name, message text, occasion, flower colour, dietary needs. Customer fills them at checkout. Each order arrives structured in the dashboard.
Yes. Daily Limit caps either total orders or specific items per day. Cap sourdough at 24 per Friday; once the cap hits, the storefront shows "fully booked" and the item disappears from new orders.
Configure pickup slots in Scheduled Availability (e.g. 10am, noon, 3pm, 5pm). Cap each slot at the number of orders you can hand out in 15 minutes. Customers pick a slot at checkout; once full, that slot disappears.
Yes. Bundles lets you group items at a fixed bundle price. Stock auto-deducts from each component. Customers see one "Christmas hamper" line item; you ship the components.
Yes. Use Custom Item Fields to add allergen tags (nut-free, gluten-free, eggless, dairy-free) to each item. Visible at the storefront before the customer adds to cart.
Yes. Connect Lalamove or Detrack for instant delivery; customers pick "delivery" instead of "pickup" at checkout. Or use your own driver via the storefront delivery flow.
You cook from home. You take orders on WhatsApp. You can't do 50 a day, but you can do 20. WhatsMenu gives you...
Learn more →Pre-order pickup via WhatsApp before the morning rush. QR code dine-in so the barista isn't taking orders. Loy...
Learn more →Set menus, gala packages, headcount-driven pricing — catering is high-ticket and bespoke. WhatsMenu gives you...
Learn more →Pre-orders, custom fields, pickup slots, daily limits — all in one platform. 7-day free trial, no card required.
Create your storefront
© 2026 WhatsMenu.page. All rights reserved.
Websumo Solutions (Co. Reg. No. 201803015504)
G-09, Jalan Pandan Prima 1, Dataran Pandan Prima
55100 Kuala Lumpur, Malaysia
WhatsMenu is an independent product of Websumo Solutions. It is not affiliated with, endorsed by, or sponsored by WhatsApp Inc. or Meta Platforms, Inc.