Industries · Services

Online catalog and quote-to-book for cleaning services.

Cleaning services sell on trust, structure, and clarity. WhatsMenu gives you a service catalog (residential, deep clean, post-renovation), area-based pricing, structured intake (square footage, frequency, special requests), and a WhatsApp quote-to-book flow. Customers see what you do; book what they need.

Where cleaning services get stuck online

Five frictions specific to cleaning service operations.

Quote-based pricing means every enquiry is bespoke

A 1,000 sq ft condo costs different from a 2,500 sq ft landed property. Customers ask "how much for my place?" — every enquiry needs manual scoping and quote.

Recurring vs one-off cleans need different flows

One-off deep clean: high-touch, big quote. Weekly recurring: lower per-clean price, longer commitment. Without separate flows, one fits-all messaging confuses both customer types.

Trust signals (insurance, staff vetting, equipment)

Customers want to know your staff are insured, vetted, and use proper equipment. Without a structured "About us" or service page, this lives in a generic Facebook page.

Coverage area not visible upfront

You serve KL and PJ but not Klang. Customers in Klang waste time enquiring; you waste time replying. Without a clear coverage area on the catalog, mismatches happen.

Reviews on Facebook, not on your site

Real customer reviews exist on your Facebook page or Google. Visitors see them there but lose conversion momentum on a third-party page.

How WhatsMenu fits a cleaning service

Five features matched to cleaning operations.

Custom pages list services with structured pricing

Per service: General clean (RM X / 1000 sq ft), Deep clean (RM Y), Post-renovation (RM Z), Move-in clean (from RM W). Customers self-qualify and see the ballpark before enquiring.

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Digital vCard for the company's credentials

A page covering: years in business, staff insurance, vetting process, equipment used, coverage area, certifications. Trust signal that converts.

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Bundles for recurring service plans

Weekly clean package: 4 visits/month at fixed monthly price. Bi-weekly: 2 visits/month. Sold as a single bundle SKU. Customer commits monthly; you bill monthly.

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Reviews on your own catalog

Post-job reviews collected via the booking flow show on your service page. Visitors see real-customer reviews without leaving the site.

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Share cart for custom quotes

Customer enquires; you build a share-cart with their recommended services + estimated price, send via WhatsApp. They review, agree, pay (or commit to recurring billing). Quote-to-book in one flow.

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How a cleaning service uses WhatsMenu through a typical month

A potential customer browses your services page — sees "General clean: RM 180/visit (1000 sq ft), Deep clean: from RM 350, Post-renovation: from RM 600" with descriptions and your service area. She enquires about her 1,400 sq ft condo via WhatsApp; you build a share-cart with recommended general clean + monthly recurring package. She commits to monthly recurring (RM 720/month, 4 visits). Loyalty points kick in after the 6th month for a discount on add-ons (window cleaning, oven deep clean). Six months later she leaves a 5-star review on your storefront — visible to the next visitor checking your service.

Frequently asked questions

Can I show different services with different price ranges?

Yes. Custom Pages let you list each service with description and pricing format ("RM X / 1000 sq ft" or "from RM Y"). Customers self-qualify before enquiring.

Can I sell recurring service packages?

Yes. Bundles let you create monthly recurring packages (e.g. weekly clean = 4 visits/month at fixed price). Pair with Stripe subscription for auto-monthly billing, or invoice manually each month.

Can I show our coverage area and team credentials?

Yes. Digital vCard creates a credentials page (years in business, insurance, staff vetting, equipment, coverage area, certifications). Link from your services to this page.

How do I handle quote-based enquiries that vary by property size?

Use Share Cart. Customer enquires; you build a custom quote-cart with services + estimated price; send via WhatsApp. They review and pay/commit. Quote-to-book in one flow without back-and-forth.

Can I show real customer reviews on my service pages?

Yes. Reviews module collects post-job reviews from clients; they display on your storefront alongside service descriptions. Visitors see verified feedback without leaving.

How does pricing work for a cleaning service using WhatsMenu?

Flat monthly subscription. No per-booking fee. Payment-gateway processing fee only on online payments. For service-based businesses with recurring customers, the savings vs marketplace platforms are significant.

Other industries that fit

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WhatsMenu is an independent product of Websumo Solutions. It is not affiliated with, endorsed by, or sponsored by WhatsApp Inc. or Meta Platforms, Inc.