Industries · Specialty

Online catalog and quote-to-book for auto workshops.

Auto workshops sell on trust, transparency, and turnaround. WhatsMenu gives you a structured service catalog (general service, brake repair, AC servicing, paintwork), vehicle-specific intake fields, mechanic profiles, and a WhatsApp booking flow. Customers book the right service for their car; you give a quote, schedule, get paid.

Where auto workshops get stuck online

Five frictions specific to running an auto workshop online.

Service pricing varies by car make/model/year

A general service for a Perodua Myvi costs different from a BMW 5-series. Without vehicle-specific intake, every quote is manual.

Generic enquiries that take 10 messages to scope

"How much for service?" "What car?" "Which year?" "When was the last service?" "What's the issue?" Every enquiry becomes a long chat before you can quote.

Trust signals (certifications, equipment, mechanic credentials)

Customers want to know your shop is reputable. Certifications (Bosch authorized, Mercedes-Benz authorized), equipment (computer diagnostic), mechanic credentials. Without structured trust signals, they default to whoever's closer.

Walk-in vs appointment confusion

Some workshops only book by appointment; others take walk-ins. Without clear booking flow, customers arrive expecting one when you're actually the other.

Quote vs final price clarity

Customer asks "RM 350 for service?" — that's the labour quote. Parts cost extra. Without clear quote-vs-final structure, surprises at pickup damage trust.

How WhatsMenu fits an auto workshop

Five features matched to workshop operations.

Custom item fields capture vehicle details at booking

Per service: vehicle make, model, year, mileage, last service date, current issue, preferred date. Booking arrives with all vehicle context; mechanic prepares accordingly.

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Custom pages list services with structured pricing

Per service: General service (from RM 150), Brake repair (from RM 250), AC servicing (from RM 350), Paintwork (quote on inspection). Customers self-qualify before enquiring.

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Digital vCard for the workshop credentials

Page covering: years in business, certifications (Bosch, Mercedes-Benz authorized), equipment (computer diagnostic, alignment machine), specialty brands. Trust signals that convert.

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Reviews on your own catalog

Post-service reviews from real customers display on each service page. Visitors see verified feedback ("honest pricing", "on time delivery") before booking.

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Share cart for custom quotes

Customer enquires; you build a share-cart with recommended services + parts + estimated price; send via WhatsApp. Customer reviews, agrees, books. Quote-to-book in one flow without back-and-forth.

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How an auto workshop uses WhatsMenu through a typical week

A car owner browses your services page — sees "General service from RM 150, Brake repair from RM 250". She picks "General service" and fills custom fields (Honda Civic 2020, 45,000 km, last service 6 months ago, issue: brake noise). You receive the structured booking with full vehicle context. You build a share-cart with recommended general service + brake inspection + likely brake-pad replacement (estimate RM 480). She agrees, pays 30% deposit. Saturday morning the car arrives; mechanic already prepared. Three hours later you call: brake pads replaced, RM 460 total (a touch under estimate). She pays the balance, leaves a 5-star review for the agent's honesty. Future customers see that review on the service page.

Frequently asked questions

Can I show services with starting prices?

Yes. Custom Pages let you list services with "from RM X" pricing format. For services that need inspection-based quotes (paintwork), label them "Quote on inspection".

Can customers tell me their car details when booking?

Yes. Custom Item Fields let you capture vehicle make, model, year, mileage, last service date, current issue at booking. Mechanic sees all the context in the dashboard.

Can I show certifications and credentials?

Yes. Digital vCard creates a credentials page (years in business, manufacturer-authorized certifications, equipment, specialty brands). Trust signals convert visitors.

How do I handle quote-based services?

Use Share Cart. Customer enquires; you build a quote-cart with services + parts + estimated price; send via WhatsApp. Customer reviews and books. Quote-to-book in one flow.

Can I take a deposit at booking?

Yes — through Payment Gateways. Many workshops take 30% deposit at booking and balance on collection. Configurable per service.

How does pricing work for an auto workshop using WhatsMenu?

Flat monthly subscription. No per-booking fee. Payment-gateway processing fee only on online payments. Cheaper than building a custom workshop website + booking system.

Other industries that fit

Open your auto workshop online today.

Service catalog, vehicle-specific bookings, structured quotes — all in one platform. 7-day free trial, no card required.

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WhatsMenu is an independent product of Websumo Solutions. It is not affiliated with, endorsed by, or sponsored by WhatsApp Inc. or Meta Platforms, Inc.