Industries · Services
Online catalog and bookings for pet groomers.
Pet grooming sells on trust, expertise, and the photo of a happy dog. WhatsMenu gives you a service catalog with breed-and-size-based pricing, a portfolio of before/after photos, a booking page where owners take a slot that is genuinely free, and a recurring-customer flow that keeps them coming back.
Where pet grooming gets stuck online
Five frictions specific to running a pet grooming service.
Pricing varies by breed, size, and coat condition
A Pomeranian groom is different from a Husky deshed. Without breed-and-size pricing structure, every enquiry asks "how much for my dog?" — and you reply manually.
Portfolio of past work that builds trust
Before/after photos of dogs you've groomed are your strongest sales asset. Without a structured gallery, they're scattered across Instagram and chat replies.
Appointment slots and grooming time
A small dog takes 1 hour. A large breed deshed takes 3 hours. Without structured time slots per service, double-booking happens.
Recurring grooming plans (every 6 weeks)
Most dogs need grooming every 4-6 weeks. Without a recurring booking flow, owners forget; you lose the rhythm.
Add-ons (nail trim, teeth cleaning, perfume) at the end
Customer brings dog in for a basic groom; you upsell add-ons. Without structured add-ons in the cart, every sale is verbal.
How WhatsMenu fits a pet groomer
Five features matched to pet grooming operations.
Owners book a slot and answer your intake questions
Each groom is a service with its own length, so a 90-minute double-coat job blocks 90 minutes and a nail trim blocks fifteen. Ask up to five questions as the owner books — breed, weight, coat condition, sensitive areas, "no haircut around the ears" — and the answers sit on the booking card before the dog arrives.
Learn more →Custom pages for before/after photo galleries
Build pages organised by breed: "Pomeranian grooms", "Poodle styles", "Shiba haircuts". Each shows your portfolio. Customers see the look they want; book accordingly.
Learn more →Bundles for grooming + add-ons packages
Standard groom + nail trim + teeth cleaning + perfume = "Premium spa day" at a small bundle discount. Customer picks the bundle; you don't need verbal upsell.
Learn more →Reviews from real owners, in your dashboard
Registered owners can leave a star rating and comment from their order page once the appointment is closed. Reviews land in your Reviews dashboard tied to the original groom — useful for tracking service quality and for identifying happy clients to ask for Google reviews. Switch on storefront display and your rating and recent reviews appear below your catalogue. Photos attached to reviews are not supported.
Learn more →Loyalty points for recurring customers
Customers earn points on every groom; redeem for a free nail trim or treat. Brings them back automatically every 6 weeks; you don't have to chase.
Learn more →How a pet groomer uses WhatsMenu through a typical week
- New customer browses the breed-specific gallery. Custom Pages organise your portfolio: "Pomeranian grooms", "Poodle styles", "Shiba haircuts". She sees 20+ before/after photos and picks a style she likes.
- She takes Saturday 11am off your calendar. The booking page offers only what is genuinely free, sized to each service's own length. Route grooms to a specific groomer and each one gets their own calendar, so two dogs are never booked onto the same pair of hands.
- Intake questions arrive with the booking. Breed, weight, coat condition and special requests (no haircut around ears, sensitive skin) are answered as she books and sit on the card in your panel. Confirm in one click, or let the service confirm itself.
- After the groom: photo update via WhatsApp. You send a "she looks great!" photo via WhatsApp (the customer relationship lives in your dashboard, not behind a marketplace). The customer feels valued without an extra app.
- Review lands in your dashboard. She leaves a 5-star review through her order page once the booking is closed. Reviews tie to the original visit — service-quality signal you spot in the dashboard. Switch on storefront display and your rating and recent reviews appear below your catalogue.
- Six weeks later: she rebooks herself. You message her at the typical 4-6 week regrooming interval and she books straight from the link — customer phone is in your dashboard, not locked behind a third party. Loyalty points compound; she redeems for a free nail trim. Repeat-customer revenue stabilises.
Recommended setup
Modes to enable
Features to enable
Frequently asked questions
Can I price grooming differently per breed and size?
Yes. Set up a service per size ("Small dog groom", "Medium dog groom", "Large dog groom"), each with its own price and its own length, so the calendar blocks the right amount of time for each. Booking questions then capture the specific breed and weight as the owner books.
Can I show before/after photo galleries on the storefront?
Yes. Custom Pages let you build photo gallery pages — organised by breed, style, or service type. Visitors browse before booking; conversion follows.
Can I sell grooming + add-on packages?
Yes. Bundles let you create "premium spa day" rules that bundle groom + nail trim + teeth cleaning at a small discount when added together from a single category. Customer sees the bundle price drop on the cart; no verbal upsell needed.
How do I capture special requests (avoid certain areas, sensitive skin)?
Booking questions. Add up to five per service — coat condition, special requests, sensitive areas, allergies — as short text, a paragraph, or a dropdown you define, each optionally required. Answered as the owner books; the groomer sees them on the booking card and in exports.
Can customers leave reviews with their dog's photo?
Reviews from registered customers are star rating + written comment today; photo uploads aren't supported in v1. Practical workaround: you take an "after the groom" photo and post it via Instagram tagged with the customer (or share via WhatsApp); the customer's text review on their order page lands in your Reviews dashboard.
How does pricing work for a pet grooming service using WhatsMenu?
Flat monthly subscription, with no per-booking fee however many grooms you take. Payment-gateway processing fee only on online payments. For appointment-based services with recurring customers, this beats marketplace platforms by a significant margin.
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Learn more →Open your pet grooming service online today.
Breed-based pricing, self-service booking, photo galleries, loyalty — all in one platform.
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