Industries · Services

Online catalog, bookings, and product sales for salons.

A salon sells services AND products. WhatsMenu gives you a service menu (haircut, colour, treatment) priced per stylist, profile pages for each stylist, WhatsApp booking, retail product sales (shampoo, styling tools), and a loyalty programme that brings regulars back. One catalog, two revenue streams.

Where salons get stuck online

Five frictions specific to running a salon online.

Stylist preference matters but isn't bookable

Clients want a specific stylist (Sarah for colour, John for cuts). Without per-stylist booking, the chat goes "is Sarah available Saturday?" — every time.

Service prices vary by stylist seniority

Senior stylist haircut RM 120. Junior stylist haircut RM 80. Without a tiered structure, every quote is manual.

Retail products sit in a corner, not selling

You stock shampoo, styling tools, hair masks. Clients ask about them after the cut. Without an online store, they buy from the supermarket instead.

Cancellations and no-shows that lose revenue

Client books Saturday 2pm, doesn't show. The slot is lost. Without deposits or structured cancellation policy, the chair sits empty.

Repeat clients who deserve recognition

Your top regulars come monthly. They're profitable. They never get a thank-you, an early booking window, or a small discount — anything to keep them.

How WhatsMenu fits a salon

Five features matched to salon operations.

Custom pages list services tiered by stylist seniority

Build a service menu showing haircut/colour/treatment with tiered pricing (junior / senior / master stylist). Customers self-select tier; price visible upfront.

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Digital vCard for each stylist

Per stylist: photo, specialties (cuts, colour, balayage), portfolio, years of experience. Clients pick the right stylist; bookings come in pre-qualified.

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Reviews build trust on your own catalog

Post-visit reviews show on each stylist's profile. Visitors see "5 stars for Sarah's balayage" before booking. Trust signal that converts.

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Online ordering for retail products

Stock the shampoos, styling tools, and hair masks in a separate "Shop" category. Customers buy after their cut; some buy without coming in. Add a revenue stream that needs no extra labour.

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Loyalty points reward repeat clients

Customers earn points on services + products; redeem for discount or free add-on (deep treatment, blow-dry). Brings repeat clients back automatically.

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How a salon uses WhatsMenu through a typical week

A new client browses your service page — sees "Haircut: junior RM 80, senior RM 120, master RM 180" with stylist profiles for each tier. She picks Sarah (balayage specialist, 8 years' experience, 4.9-star average); books for Saturday afternoon. Saturday after the cut, Sarah recommends a colour-protect shampoo from your retail line; client buys it via the same storefront. The order earns loyalty points; client redeems them next month for a free treatment add-on. Six months later she's referred two friends. Repeat business compounds.

Frequently asked questions

Can clients book a specific stylist?

Yes. Set up each service with stylist-tier pricing (junior / senior / master). Combined with Digital vCard for each stylist, clients pick "Sarah's service" specifically. Bookings come in pre-qualified.

Can I show stylist portfolios?

Yes. Digital vCard creates a profile page per stylist with photo, specialties, portfolio gallery, years of experience. Link from each service page to the stylist who provides it.

Can I sell retail products (shampoo, styling tools) alongside services?

Yes. Run online ordering mode for products with cart and online checkout, while keeping services in showcase mode (book-via-WhatsApp). Both run on the same storefront.

Can I take a deposit to reduce no-shows?

Yes — through Payment Gateways at booking time. Many salons charge a 30% deposit on bookings; reduces no-shows significantly. Configurable per service.

How does loyalty work for service-based businesses?

Customers earn points on every paid order — services AND retail products. Redeem at checkout for discount or store credit. Configurable earn/redeem rates in Settings → Apps.

How does pricing work for a salon using WhatsMenu?

Flat monthly subscription. No per-booking or per-product fee. Payment-gateway processing fee only on online payments. Cheaper than building a salon website + booking system + e-commerce platform separately.

Other industries that fit

Open your salon online today.

Service tiers, stylist profiles, retail products, loyalty — all in one platform. 7-day free trial, no card required.

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WhatsMenu is an independent product of Websumo Solutions. It is not affiliated with, endorsed by, or sponsored by WhatsApp Inc. or Meta Platforms, Inc.