Industries · Specialty
Tour operators sell experiences, not products. WhatsMenu gives you a package catalog (3D2N Langkawi, Sabah dive trip, custom group tours), structured traveler details (passport, dietary needs, special requests), deposit + balance payment splits, and customer reviews with photos. Built for the way travel businesses actually take bookings.
Five frictions specific to running a tour business online.
A 3D2N Langkawi package includes flight, hotel, 4 meals, 2 tours. Without structured itinerary fields, every enquiry asks "what's included?" and you reply with a PDF.
Each booking needs passport names matching exactly, dietary needs (halal/vegetarian/allergies), age (for kid-pricing), special requests. Without structured fields, every booking has a clarifying chat.
Hari Raya tours sell out 3 months ahead. Off-peak Bali tours need promotion. Without structured availability, customers ask "when is the next departure?" repeatedly.
Standard practice: 30-50% deposit on booking, balance 30 days before departure. Without structured payment splits, every booking involves payment chase.
Past travelers' photos and reviews are your strongest sales asset. Without a structured gallery, they're scattered across Facebook posts and Instagram stories.
Five features matched to tour operator workflow.
Each package as a bundle SKU with itinerary spelled out (Day 1: arrival, Day 2: tour, Day 3: departure). Customers see what's included; pick the package that fits their dates and budget.
Learn more →Per booking: traveler names (passport-match), passport numbers, age, dietary, special requests, emergency contact. Booking arrives with all data structured; no clarifying chat.
Learn more →Per destination: photo gallery, sample itinerary, traveler testimonials, climate guide. Builds the emotional case for the trip; closes high-ticket bookings.
Learn more →Post-trip reviews with traveler photos display on each package page. New visitors see real travelers' Bali sunsets or Langkawi beaches; conversion follows.
Learn more →Take 30-50% deposit at booking via Stripe or local gateway; send balance link 30 days before departure. Both transactions structured; both arrive in your dashboard.
Learn more →A traveler browses your "Bali tours" page — sees a 4D3N package (RM 2,800/pax) with full itinerary, gallery, and 12 traveler reviews with photos. She picks the package, fills in custom fields (2 travelers: passport names, ages 32 and 35, no allergies, anniversary trip — request room with view). Pays 50% deposit. 30 days before the trip, balance link auto-sends; she pays. The trip happens; she leaves a 5-star review with a sunset photo. Six months later her colleague sees that review on the same package page, books too. The catalog seeds the conversion; reviews-with-photos compound.
Yes. Bundles let you create package SKUs with day-by-day itinerary in the description. Customers see what's included before booking.
Yes. Custom Item Fields let you add per-booking fields — traveler names, passport numbers, age, dietary, special requests. Booking arrives in your dashboard with all data.
Yes. Custom Pages let you build dedicated gallery pages per destination with photos, sample itineraries, traveler testimonials. Linked from each package.
Yes — through Payment Gateways. Configure 30-50% deposit at booking; send balance link 30 days before departure. Stripe and most regional gateways support partial payments.
Yes. Reviews module supports photo uploads. Real travelers' Bali sunsets or trekking shots add authenticity that text-only reviews don't match.
Flat monthly subscription. No per-booking fee. Payment-gateway processing fee only on online payments. For high-ticket trip packages, this beats marketplace platforms (15-25% per booking) significantly.
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Learn more →Package itineraries, traveler details, deposit + balance, photo galleries — all in one platform. 7-day free trial, no card required.
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