Payments

Take payments through the gateway your customers actually use.

In Malaysia, Billplz and CHIP. In India, Razorpay. In Indonesia, Senangpay. Globally, Stripe and PayPal. WhatsMenu connects to your local gateway directly — no middleman markup, no forced provider, no detour through a US payment processor.

What it does

Connect your existing merchant account at any supported gateway with your API credentials. Customers see your local payment options at checkout — FPX, DuitNow QR, e-wallets, cards, bank transfer — whatever your gateway supports. WhatsMenu doesn't take a cut of transactions; you pay your gateway's rates directly.

Who it's for

Every merchant taking online payments. The right gateway depends on your country, customer base, and order size. Local gateways (Billplz, CHIP, Razorpay, Senangpay, Toyyibpay) often have lower fees and better local payment-method support. International gateways (Stripe, PayPal) work everywhere and accept overseas cards.

How it works

  1. Sign up directly with the gateway as a merchant — they verify your business and issue API keys.
  2. In WhatsMenu Settings → Apps, paste the API keys for your gateway.
  3. The gateway's payment options show on your storefront checkout. Customers pay; the gateway settles into your bank account on its schedule.

When to use it

Connect a payment gateway from day one — even if most of your early sales are bank-transfer or cash on delivery. Online payments mean fewer abandoned carts and faster cash flow. Multi-gateway setup (one local, one international) covers most of your customer base.

Frequently asked questions

Which gateways are supported today?

CHIP, Cashfree, Billplz, Flutterwave, HitPay, Iyzico, Mercadopago, Payfast, PayPal, Paystack, Razorpay, Senangpay, Stripe, Toyyibpay, and more — check the live list in Settings → Apps.

Does WhatsMenu take a cut of transactions?

No. You pay your gateway's rates directly to the gateway. WhatsMenu charges the subscription fee only.

Can I run more than one gateway at the same time?

Yes — many merchants offer a local gateway (FPX, DuitNow) for domestic customers and Stripe/PayPal for overseas customers, side by side at checkout.

What about offline payment methods?

Cash on delivery, bank transfer with proof upload, and QR code with payment-screenshot upload all work natively without a gateway.

How long does gateway setup take?

Sign-up with the gateway itself: 1–5 business days for verification. Plugging in the API keys to WhatsMenu: under 5 minutes.

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