Growth

Turn happy customers into a sales channel.

Every customer gets a unique referral link from their account. They share it with a friend. The friend gets a discount on their first order, the referrer earns a credit — both automatically applied.

What it does

Decide what each side gets — typically a flat discount or a percentage off — and turn the programme on. The link lives in the customer's account dashboard. They can share it on WhatsApp, Instagram, or paste it into a message. When someone buys through their link, both reward triggers fire automatically.

Who it's for

Any merchant whose customers tell friends about them — so, almost any local business. Especially powerful for: fitness studios where members bring friends to class, beauty salons where one good cut leads to two more bookings, food brands where one good cake gets shared on Instagram, and clinics where word-of-mouth still beats every other acquisition channel.

How it works

  1. Set the referrer reward (e.g. 10% off their next order) and the referee reward (e.g. $10 off first order).
  2. Customers see their referral link in their account. They share it.
  3. When the friend orders through the link, both rewards apply automatically — no claim form, no support ticket.

When to use it

Turn it on after your first 30 satisfied customers — early adopters are the most willing to share. Don't wait until you have a million customers; the early evangelists are the ones who actually refer.

Frequently asked questions

Is this an affiliate program for influencers?

It can be. Most merchants start by giving the link to existing happy customers. You can also create dedicated influencer/partner links if you want.

How do I prevent fraud?

Self-referrals are blocked, and you can set a minimum order value before the reward triggers. The same browser/device/IP heuristics that prevent typical referral fraud apply.

When does the referrer get rewarded?

Typically after the referred order is paid and delivered (so cancellations don't count). You can change the trigger if you prefer earlier or later.

Can I see who referred whom?

Yes — the dashboard shows referrer, referee, the order, and the reward earned. Useful for spotting your best evangelists.

Can I run referrer rewards alongside coupons and loyalty?

Yes. They're three separate systems and most merchants run all three in parallel.

Related features

Your storefront, live today.

Publish your first catalog in under an hour. Upgrade features as you grow — no migration, no rebuild.

Create your storefront
WhatsMenu

© 2026 WhatsMenu.page. All rights reserved.
Websumo Solutions (Co. Reg. No. 201803015504)
G-09, Jalan Pandan Prima 1, Dataran Pandan Prima, 55100 Kuala Lumpur, Malaysia

contact@whatsmenu.my

WhatsMenu is an independent product of Websumo Solutions. It is not affiliated with, endorsed by, or sponsored by WhatsApp Inc. or Meta Platforms, Inc.