Customer experience
A customer messages you on WhatsApp wanting "the usual plus two extras". Build the cart on your end, send them the link, they tap to review and pay. The whole exchange takes a minute instead of ten.
On the dashboard or the POS, build a cart on behalf of a customer. WhatsMenu generates a unique link with the cart pre-filled. Send it via WhatsApp, SMS, or any other channel. The customer opens it, reviews the order, picks delivery/pickup, and pays — without you having to translate a chat conversation into your order system.
Any merchant who takes a lot of WhatsApp-driven orders. Florists customising bouquets per customer. Bakeries quoting cakes after a chat. Service businesses scoping a job before booking. The chat conversation stays warm and human; the cart link handles the transactional plumbing.
Use Share Cart whenever a customer's order needs back-and-forth before they buy — custom orders, larger orders with negotiated pricing, or repeat customers who say "the usual". For self-serve buyers, the public storefront link is faster.
No — the cart link works for guests. Account creation is optional at checkout.
Yes — apply a coupon you generated for them, or use staff-only line-item discounts before sending.
By default 7 days. You can extend or shorten this. Expired links show a polite "this cart has expired" message.
They can add or remove items, change quantities, change modifiers — the cart is a starting point, not a locked order. If you want it locked, send an invoice instead.
Yes — the dashboard shows when a shared cart is opened, modified, and paid. Useful for follow-up timing.
Hand someone a paper business card and 80% of the time it ends up in a drawer. A WhatsMenu digital vCard is on...
Learn more →Show a "10% off this weekend" pop-up. A "Closed for Hari Raya" announcement. A new-collection banner that runs...
Learn more →Every customer who completes an order can leave a star rating and a short review of their overall experience....
Learn more →Publish your first catalog in under an hour. Upgrade features as you grow — no migration, no rebuild.
Create your storefront
© 2026 WhatsMenu.page. All rights reserved.
Websumo Solutions (Co. Reg. No. 201803015504)
G-09, Jalan Pandan Prima 1, Dataran Pandan Prima, 55100 Kuala Lumpur, Malaysia
WhatsMenu is an independent product of Websumo Solutions. It is not affiliated with, endorsed by, or sponsored by WhatsApp Inc. or Meta Platforms, Inc.