Industries · Specialty
Online catalog and quote-to-book for auto workshops.
Auto workshops sell on trust, transparency, and turnaround. WhatsMenu gives you a structured service catalog (general service, brake repair, AC servicing, paintwork), a booking page where customers take a bay slot and tell you the car, mechanic profiles, and a WhatsApp quote flow for inspection-priced work. Customers book the right service for their car; you give a quote, schedule, get paid.
Where auto workshops get stuck online
Five frictions specific to running an auto workshop online.
Service pricing varies by car make/model/year
A general service for a Perodua Myvi costs different from a BMW 5-series. Without vehicle-specific intake, every quote is manual.
Generic enquiries that take 10 messages to scope
"How much for service?" "What car?" "Which year?" "When was the last service?" "What's the issue?" Every enquiry becomes a long chat before you can quote.
Trust signals (certifications, equipment, mechanic credentials)
Customers want to know your shop is reputable. Certifications (Bosch authorized, Mercedes-Benz authorized), equipment (computer diagnostic), mechanic credentials. Without structured trust signals, they default to whoever's closer.
Walk-in vs appointment confusion
Some workshops only book by appointment; others take walk-ins. Without clear booking flow, customers arrive expecting one when you're actually the other.
Quote vs final price clarity
Customer asks "RM 350 for service?" — that's the labour quote. Parts cost extra. Without clear quote-vs-final structure, surprises at pickup damage trust.
How WhatsMenu fits an auto workshop
Five features matched to workshop operations.
Customers book a bay slot and tell you the car
Each service carries its own length, so a two-hour job blocks two hours and a quick diagnostic blocks thirty minutes. Set how many cars you can work on at once and the calendar stops offering slots past that. As they book, up to five questions collect make, model, year, mileage, last service and the current issue, so the mechanic is prepared before the car arrives.
Learn more →Custom pages list services with structured pricing
Per service: General service (from RM 150), Brake repair (from RM 250), AC servicing (from RM 350), Paintwork (quote on inspection). Customers self-qualify before enquiring.
Learn more →Digital vCard for the workshop credentials
Page covering: years in business, certifications (Bosch, Mercedes-Benz authorized), equipment (computer diagnostic, alignment machine), specialty brands. Trust signals that convert.
Learn more →Reviews from real customers, in your dashboard
Registered customers can leave a star rating and comment from their order page once the service is closed. Reviews land in your Reviews dashboard tied to the original booking — useful for tracking honesty and turnaround signals by mechanic / date and for surfacing testimonials in your social posts. Switch on storefront display and your rating and recent reviews appear below your catalogue.
Learn more →Share cart for custom quotes
Customer enquires; mock up the cart on your own storefront with recommended services + parts + estimated price, click Share, send the link via WhatsApp. Customer reviews, agrees, books. Quote-to-book in one flow without back-and-forth.
Learn more →How an auto workshop uses WhatsMenu through a typical week
- Customer browses the services page. Custom Pages list services with "from RM X" pricing — General service (from RM 150), Brake repair (from RM 250), AC servicing (from RM 350). Inspection-based services labelled "Quote on inspection".
- She picks a service, a slot, and fills in the car. She takes a Saturday-morning bay slot that is genuinely free, capped at however many cars you can handle at once. Booking questions capture make / model / year / mileage / last service date / current issue, so the mechanic prepares before the car arrives.
- You build a structured quote via Share Cart. You mock up the recommended services + parts + estimate (RM 480). Click Share, send the link via WhatsApp. Quote-to-book in one flow — no PDF, no back-and-forth.
- She pays a deposit through the cart. Standard practice: 30% deposit at booking. The deposit fixed-amount item lives in the share-cart; she pays via Stripe / FPX / DuitNow QR; the rest is collected when the work is done.
- Saturday: service done, balance paid. Mechanic prepared based on the structured intake. Three hours later RM 460 total — under estimate. You send the balance payment link from the order page; she pays online or in-cash on collection.
- Review lands in your dashboard. Registered customer leaves a 5-star review on her order page. Reviews tie to the original service booking — useful for tracking honesty and turnaround by mechanic / date. Ask happy customers to repost on Google next time they're in.
Recommended setup
Modes to enable
Features to enable
Frequently asked questions
Can I show services with starting prices?
Yes. Custom Pages let you list services with "from RM X" pricing format. For services that need inspection-based quotes (paintwork), label them "Quote on inspection".
Can customers tell me their car details when booking?
Yes. Each service carries up to five booking questions — short text, a paragraph, or a dropdown you define, each optionally required. Capture make, model, year, mileage, last service date and the current issue as the customer books. Answers sit on the booking card in your panel and come through in exports, so the mechanic has the context before the car arrives.
Can I show certifications and credentials?
Yes. Digital vCard creates a credentials page (years in business, manufacturer-authorized certifications, equipment, specialty brands). Trust signals convert visitors.
How do I handle quote-based services?
Fixed-price work (general service, AC servicing) is booked straight off your calendar. Anything priced on inspection goes through Share Cart: the customer enquires, you mock up a quote-cart on your own storefront with services, parts and an estimated price, click Share, and send the link via WhatsApp. They review and book from there.
Can I take a deposit at booking?
Yes — but as two separate payments managed by you, not as one auto-split charge. Practical pattern: add a "30% deposit" fixed-amount item to the share-cart; collect via your usual payment gateway at booking. After the work is done, send the balance payment link from the order page. Both payments land in the dashboard tied to the same booking. Per-service automated split-payment isn't shipped yet.
How does pricing work for an auto workshop using WhatsMenu?
Flat monthly subscription. No per-booking fee, however many jobs you take. Payment-gateway processing fee only on online payments. Cheaper than building a custom workshop website plus a booking system.
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Learn more →Open your auto workshop online today.
Service catalog, vehicle-specific bookings, structured quotes — all in one platform.
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